Congratulations on making your first post here, @NorthCarolina22. I'd be glad to clarify your sales receipt concern from American Express App.
Once you connect your American Express account to online banking, QuickBooks Online will automatically download your transactions.
Additionally, any receipts you take with the American Express Business App are synced with QuickBooks seamlessly. These receipts appear among your other downloaded transactions on the Banking menu.
Feel free to read this handy article to know more about American Express connections. You can proceed to the last part to learn what you need to do to keep getting transactions from American Express.
You’ll want to open this links to categorize and match transactions including reconciling them to keep your business up and running well:
You can comment here if you have follow up question with managing your American Express Bank or any other banking-related concerns. I'm always around to help.
