Hello there, @Simon_s.
Thank you for getting back to us here in the Community. I'll help fix the issue so the transactions will show as one entry in your QuickBooks account.
If these are downloaded transactions, QuickBooks depends on what your bank shares with us and how they're posted online. I suggest excluding one of them from the For Review tab and importing it manually.
Here's how:
- Go to the Banking menu at the left panel. Then, the Banking section.
- Select the correct bank account.
- Choose the For Review tab.
- Put a checkmark on the box of the transactions you want to exclude.
- Click the Batch actions drop-down arrow and select Exclude Selected.
You may refer to the following article for the detailed steps, as well as how to categorize and reconcile them after the upload: Manually upload transactions into QuickBooks Online.
For additional information, you can click on this article: Categorize and match online bank transactions in QuickBooks Online. This also provides details on how you can review bank and credit card transactions to avoid duplicate entries.
I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Just reply to this post and I'll get back to you. You have a good one.
