Hello there,
I'm here to share some pointers on how you can resolve the difference on these balances.
The QuickBooks balance is the total balance of all bank transactions that you’ve added or matched to QuickBooks. While the bank balance is your bank's actual balance from the last bank feed update. If the Bank balance is greater than your QuickBooks balance, there might be bank transactions that are causing the difference. Here’s a list of possible reasons why these balances don’t match:
- Outstanding transactions
- New transactions for a connected account
- Duplicate transactions
- Edited or deleted transactions
- Card (liability) account
Depending on the factor mentioned above, there are different steps to fix your issue. Here’s an article for the steps to fix it: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
If you have other questions, feel free to leave a comment below.
