Glad to have you here, TiffanyMM.
I received similar issues from other users, and our engineers are working on a fix.
I'll make sure you'll be notified once the issue is fixed. I suggest contacting our QBO support team to add your company to the affected users' list. This way, you’ll receive a notification when a fix is available. Here's a link to contact them at a time convenient to you: QuickBooks Online Support.
In the meantime, you'll want to download your Venmo transactions via a CSV file and upload them to the Banking page. You can refer to these articles for your guide in uploading them into QBO:
I'll be right here to keep helping if you have additional concerns about banking.
