With all due respect, the canned responses QB provides to it's CS reps are truly absurd and insulting. There are plenty of known issues of this transaction update wheel spinning into eternity. I have seven different accounts - all of them supported by, and linked electronically to QuickBooks. This is NOT an issue that can be simply blown off by saying QBO does not support feeds between whatever given bank, such as Wells Fargo; it happens with Cap1, Citi, Amex, etc. This seriously needs to be looked at, as it is very unbecoming of a large company to blow off serious issues like these. A cursory search of similar queries such as "qbo transaction update wheel spinning" will show this is a widely known issue that:
a) QBO has no interest in fixing.
b) QBO "engineers" so-called lack proper training to fix what a 14 year old blindfolded child with a keyboard and net connection could probably fix in a moments time.
What will it take to get this fixed? I love QB when it works, but please note, other companies have created platforms such as QB with standard features that I pay a premium for. To have this spinning transaction download issue while paying good money as a subscriber, is truly upsetting. One more person offering advice to clear my cache, go in with a different browser, an anonymous browser, sign in sign out, disconnect and reconnect an account, is a clear indication the ship at QBO is sinking. Please fix this darn thing.
