Candice C
QuickBooks Team

Banking

Good morning, @Chandramani123456

 

It's great to see you back in the Community. Let me point you in the right direction to get this taken care of. 

 

Since you've already tired some troubleshooting steps, I suggest contacting our Customer Support Team so they can look over your file that you're uploading. Here's how: 

 

  1. Go to the Help (?) icon in the top right-hand corner. 
  2. Press the Contact Us button. 
  3. Give a brief description of the issue and hit Let's talk
  4. Scroll down and choose to Get a callback

 

It's that easy! 

 

Keep me updated on how it goes. I want to make sure that you get this file uploading in your QuickBooks Online account. Have a great day!