I know it wasn’t ideal, and we hear your sentiments, Justin.
At the moment, some users have issues with PayPal. The old ticket shared above is already closed. Our support teams created different investigations based on the situations encountered by the users.
Please know that we want to resolve this as much as you do. You may consider contacting our support once again to escalate this issue for you. They're the only ones who can add your company to the affected list.
Once everything is good, you can now categorize and match your online bank transactions in the program. Then, use this reference to ensure your account are balanced and accurate: Reconcile an account in QuickBooks Online.
I appreciate your patience and effort. If you have any other questions or concerns about banking, don’t hold back to drop a comment below. We’ll always be here to help.
