I want to make sure the deleted deposit in QuickBooks will rectify shortly, Firstclassbrenda.
Thanks for the quick reply and additional information. I'm pleased to share some steps to help fix the deleted deposits in QuickBooks Online.
Ensure to create a bank deposit and choose Accounts Receivable in the Account drop-down. This way, you can link this to the customer transaction.
Proceed as follows:
- Go to the +New menu and select Bank Deposit.
- Choose the account you want to put the money into in the Account box.
- Pick the customer name in the Receive From drop-down.
- In the Account box, select Accounts Receivable.
- Complete the other details, then click Save and close.
For complete instructions, click this link: Record and make bank deposits in QuickBooks.
After that, re-link the client's transaction to that deposit by receiving the payments.
Once done, manually reconcile the deposit in the chart of accounts page. This way, the discrepancy will resolve.
Follow the steps below:
- Go to the Accounting menu and select Chart of Accounts.
- Double-click the bank account.
- Locate the deposit and click the ✓ row until you see the letter R. This means the transaction is reconciled.
- Click Save. After that, the discrepancy amount should be fixed.
Further, check out these articles below on how to troubleshoot reconciliation errors and personalize a chart of accounts:
Continue posting here if you need additional help in your customer transactions. I'm happy to help you again. Keep safe, Firstclassbrenda.
