Firstclassbrenda
Level 1

Banking

Thank you for your response.  The deleted deposit was applied to a customer for payment on their account.

Yes, I have two deleted deposits, recreating the deposit in the customer did not solve the problem.

 

When clicking on reconciling and I go to Reconciliation Discrepancy Report both deposits are listed, I can view under the history tab, but it will not allow me to make any changes from here like it does if you need to re-create other transactions.  The key here is the type is DEPOSIT.  I sure appreciate your help.  thank you.