Thanks for following up, mary154.
Since non of the steps above did the trick, I recommend reaching out to a member of the QuickBooks Online Support Team. Agents have the necessary tools, such as the ability to share screens, to take a more in depth look into the issue with the currency signs being reversed. An agent will also be able to escalate this matter further for you if necessary. Here's how to get in touch with the team:
1. Click the Help button in the top right corner.
2. Select Contact Us.
3. Enter Support in the field and choose Let's talk.
4. From here you can select to receive a callback at a time that's convenient for you, or begin a live chat session with an agent.
The following link provides these steps if you ever need them again in the future: QuickBooks Online Support
Please feel free to reach back out if you have any other questions or concerns.
