JanyRoseB
QuickBooks Team

Banking

Hi there, @ehughes133.

 

Thanks for joining this thread. I'm here to help provide some additional information about the AMEX Bank missing transactions issue. 

 

I've checked the status of the investigation about this issue, and it's still in progress. Since some customers are still encountering this issue, our engineers re-open the investigation and working on an immediate fix. 

 

Rest assured, we’ll keep you posted once the issue is resolved. If you’ve been added to the list of the affected users, you’ll be notified through email.

 

Please check in with us if there’s something else you need help with. I’ll be around to help.