Hello
As I see it, this issue is still outstanding since it was raised over 3 months ago. QB is an accounting software, and may have multiple users in any given organization. This could lead to these duplicates being brought in easily.
You are also providing a workaround that is not acceptable. Going in and deleting transactions manually is not only extremely time consuming and tedious, but also would raise concern about the integrity of the data in an audit situation.
While you are working on a problem that should have had a maximum timeline of 30 days (that is being generous), who is going to pay me or others for the waste of time in your workaround? I spent an hour yesterday with my accountant determining how many transactions were duplicates.
I require a date of completion. Stop saying "we are working on it." It is not an acceptable answer.
