Banking

Hello @David WC,

I appreciate you for adding more details about the issue. Allow me to step in and help you get the support you need with the downloaded data from PayPal.

I've read the thread, and I can see that all posted correctly in your PayPal account. Since it's showing as Spent in QuickBooks, I recommend contacting our QuickBooks Support Team.

This way, they can investigate the issue further with the downloaded data. Our support for Plus, Essentials, Simple Start is available from 6 AM - 6 PM PT (Monday - Friday) and 6 AM - 3 PM PT (Saturday). For Advanced, any time, any day.

Here's how you can reach them:

1. Click the Help tab in the upper-right corner.
2. Go to the Assistant tab.
3. Click Get help from a human.
4. Choose Chat with us or Have us call you. 

Also, I've attached a link you can check to learn how to import PayPal transactions manually in QuickBooks: Sync with Paypal: Manual import overview.

Don't hesitate to drop a comment below if you need more assistance with syncing PayPal. I'm always here to help. Take care.