Hello there, @Jwsinstallation.
I want to ensure this is taken care of, but before I do, may I know the specific error message that you receive when downloading bank transactions? Any information can help us determine the main cause of the issue.
I've checked here on our end if there's an ongoing issue about this but there's isn't currently one. In the meantime, you can import bank transactions using our WebConnect feature. There are two ways how to do this:
Option 1. From outside QuickBooks:
1. Log into your bank through a web browser. Use your customer ID and PIN or password.
2. Download and save the online transaction activity via QuickBooks WebConnect (.QBO) file, then import them.
Option 2. Inside QuickBooks:
1. Go to the Banking menu at the top, then pick Bank Feeds and Bank Feeds Center.
2. On your bank, select Download Transactions.
3. A QuickBooks browser window opens and displays your bank's website. Enter your customer ID and PIN or password.
For additional information, check out this article for further guidance: Download Bank Feed transactions.
You can also check out this article on how to fix bank feeds errors and can't download transactions: What to do if you get a bank error or can't download transactions in QuickBooks Online.
After bringing in those transactions, you can start matching and categorizing them. This article can guide you through the process: Add and match Bank Feed transactions in QuickBooks Desktop.
I'm willing to listen to any other concerns you might have for QuickBooks Desktop. Just reply here and I'll respond to you as soon as possible.
