Hi there, ChristineD65.
I appreciate you for coming back to the thread to add further details and clarification about your concern. With this, I'll be sharing information and troubleshooting steps to fix the issue.
Since the register shows the entries as reconciled and also on the reconciliation report, it could be the transactions you've seen as uncleared are the manually created ones inside QBO that caused duplicate. That said, you can delete them in the register.
Here's how:
- Go to the Gear icon and select Chart of Accounts.
- Find the specific account associated with the transactions that you want to delete. Then, choose View register in the Action column.
- Click the Funnel dropdown arrow and choose a specific date in the Date field.
- You can also use the Find field to search by amount, reference number, or memo.
- Choose the Apply button.
- Select each transaction and click it to expand the page.
- Click the Delete button and choose Yes to confirm.
For additional information on how to find transactions in your account registers so you can review, edit, and delete them, you can click this article: Find, review, and edit transactions in account registers.
Additionally, duplicate transactions also show on the For Review tab after you downloaded the transactions in QuickBooks Online. That said, I suggest excluding them from the said section to totally remove and correct your bank data.
Lastly, you may refer to this article to view different guidelines to help fix any reconciliation issues that might you encounter: Learn the reconcile workflow in QuickBooks.
Let me know if you have other concerns with your reconciliation. I'm always here to help.
