thanks for the solution - it was an easy fix. Crazy QB actually created a new bank account - payroll has been coming out of an acct called Chase 301 - well all of a sudden it changed to 301 chase. So I changed the name in the chart of accounts & problem solved. If I would have looked at the balance sheet I would have seen it had 2 chase accounts for the same account all of a sudden - but I didn't see it until I read this post. Thank you for the simple solution to a crazy problem.
