Banking

We are continually contacting your bank about the duplicate issues, dmc32021.

While we are still working on a permanent fix, I suggest reaching out to us so we can add you to the investigation. Updates and a resolution will be sent through email. 

Meantime, you can manually add your transactions into QuickBooks. Just visit your bank's website and then download it in a file format that we support such as .QBO, .CSV, or .QFX. Then, you can follow these steps on how to import it in QuickBooks: 

1. Click the Banking or Transactions menu and then click Banking.
2. Select the bank.
3. At the upper-right, click the Link account drop-down and click Upload a file or File upload.
4. Open the downloaded file and then follow the onscreen instructions.

For more details on how to do the manual upload, you can use this link: Manually upload transactions into QuickBooks Online.

Once your transactions are in QuickBooks you can then categorize your transactions and then reconcile the bank account.

Thanks for your patience while we are continually working on a fix. Please don't hesitate to mention me if you have other questions. Take care!