For what it's worth, I'm finding the same thing -- transactions from 1/29 and 1/30 are coming in, but everything from 1/21 to 1/28 are not. I called Intuit to ask about this, and was told: a) the problem with Amex isn't solved yet, and b) the backlog of transactions should eventually come through to my QB Online account in the next 2-3 days.
When I asked if I should manually enter the missing transactions and then match them when the Amex feed is restored, the Intuit rep told me NOT to do this, as it could create issues.
Given that another Intuit rep is saying something different, which course of action should we take? Should we spend time and effort to manually enter the missing transactions (and will there be any issues later on if we do so), or should we wait to see what happens when the feed is restored?
Or ... will those missing transactions never come through automatically?
A definitive answer would be appreciated. Thank you.
