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Banking
Thanks for sharing details with us here in the Community, @dmc32021.
I can feel the need to get this issue taken care of. Rest assured we're working to find a permanent fix so you can get back to running your business. For me to verify and check for any open investigation, may ask the name of your bank?
In the meantime, you can consider uploading your transaction manually in QuickBooks Online. Here's how:
- Sign in to your bank's website and export your bank transactions.
- In your QBO account, go to the Banking menu.
- From the Update drop-down, select File upload.
- Click Browse and select the web-connect file from your bank.
- Follow the on-screen steps in mapping the data.
You can read this article for more details: Manually upload transactions into QuickBooks Online.
Please note that the Bank Feed will download these transactions once the connection resumes to its normal order. To avoid duplicates, exclude them to keep your accounts accurate. Excluded transactions are moved to the Excluded tab, and won’t be added to QuickBooks or downloaded again.
You might find the following articles helpful about adding and matching transactions in QuickBooks Online:
- Download, match and categorize your bank transactions in QuickBooks Online
- Reconcile an account in QuickBooks Online
- What to do if you get a bank error or can't download transactions in QuickBooks Online
Keep me posted if you have any other questions about connecting your bank to QuickBooks Online. I'll make sure to get back to you as soon as I can. Have a great week ahead.