KlentB
Moderator

Banking

I'll make sure that you get your latest bank transactions, Tats_on_Tats_on_Tats.

 

If you've noticed that QuickBooks no longer automatically download new transactions, you can manually update your bank to get the latest ones available. Here's how to do it:
 

  1. Select Banking or Transactions from the sidebar menu.
  2. Head to the Banking tab.
  3. Choose the appropriate bank account.
  4. Select Update.

If you're still to see your transactions, you can try downloading them in an incognito or private window. There are times that the accumulated cache in the browser interrupts the connection between your bank and QBO. Here are the shortcut keys:

 

  • Ctrl + Shift + N for Google Chrome
  • Ctrl + Shift + P for Firefox
  • Control + Option + P for Safari

If you're now able to get them, close the private window and then go back to his regular browser. Then, clear its cache to delete the stored junk files. Alternatively, you can switch to other supported web browsers to further isolate the issue.

 

For additional tips while working with your banking transactions in the future, you can browse a topic from this link: Find help with bank feeds and reconciling accounts.

 

I'm just a post away if you have any other concerns or further questions. Have a great rest of the day.