MAF12
Level 1

Banking

Truly horrible customer service at Intuit. We have been loyal Intuit customers for almost a decade. However, because we are closing our corporation, we also have to close our Intuit account, of course. I spent 45 minutes, and still have been unable to get any assistance. I called and was disconnected twice. Then I tried chat and communicated with Carole, who was nice, but could not help me. Then I was connected with Rezza. That person could also not help me, and when I requested a supervisor, s/he (politely) disconnected me. So frustrating. Miserable customer care - and after all of these years with the company.