Kristine Mae
Moderator

Banking

Let me help you from here, Saraali.

 

I like to know more about this, though. I will ask a few questions to help me better understand your concern. What transaction did you create? Where did you see the deduction? Are you referring to a vendor credit?

 

Also, I haven't seen your screenshot. If you can attach it again, I would appreciate it. You'll have to click the Camera or Photo icon to add it. 

 

Feel free to get back to this thread with more information. We're around 24/7 to assist you. Take care!