AlcaeusF
Moderator

Banking

Hello ehughes133.

 

I understand your frustration about the ongoing issue with the AMEX bank. Allow me to share what I know about the syncing problem.

 

The connection between the QuickBooks program and the bank depend on the data security shared by your financial institution. Our product engineers are working hard with AMEX to resolve the issue as quickly as possible.

 

Since this is a public forum and providing private information is prohibited, our tools are limited only. I'm taking note of your suggestion regarding what's happening, and I'll be sending this one to our internal feedback for further investigation.

 

I'll be updating this thread once I receive updates. I look forward to serving you again here in the Community.