KRWehmeyer
Level 3

Banking

None of my accounts are working - 1st Source Bank, KeyBank, Lake City Bank, American Express or Capital One (the latter two are corporate credit cards).  Tonight I disconnected each account and then attempted to re-connect them.  On every account I saw a message saying QuickBooks was pulling in "Money In" and "Money Out" transactions with two progress bars.  The second progress bar got about 80% of the way there and then locked up.  I waited over 15 minutes the first time and it never responded.  The Banking tab shows the accounts as re-linked but all of them have a $0 account balance and no transactions were imported.

 

I have gone so far as to use a different PC entirely.  The problem persists.  So this is something clearly on the QBO side, and now the question is whether it is specific to my username/password or our business account in general.  I will have an associate log in Monday morning to see if they get the same errors.