Banking

Thanks for following this thread, Petey_a2031.

I want to route you to the support that can help further investigate your issue with fairfieldcountybank.com and liberty-bank.com.

The above-mentioned troubleshooting steps are used to help fix issues with the bank feeds in QuickBooks Online (QBO). Since you've tried them to no avail, I recommend contacting our QuickBooks Care Team for a more indepth investigation. This way, they can find concrete solutions so you can continue working with bank transactions.

Here's how:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Get a callback. 
6. Type in your contact info.
7. Select Confirm my call.

You can check out this article for our most updated contact information: Support hours and types.

If you encounter any other online banking errors, please check out this article for some troubleshooting steps: Fix online banking errors in QuickBooks Online.

Also, here's an article you can read for the steps on how to match and manage your downloaded transactions: Categorize and match online bank transactions in QuickBooks Online.

I've got your back if you need more help while working with online banking or anything about QuickBooks. I'm always happy to lend a hand. Have a good one.