I'm here to help you fix it, VPH808HI.
The Merchant Service Center keeps a record of all the payment activities from your QuickBooks products. We'll have to check the status of the processed payments. This way, we'll know if there are duplicate payments. Or, it wasn't posted to the register. Here's how:
- Log in to your Merchant account.
- Click Activities & Reports, then select Deposits.
- Ensure the dates are correct.
- Click Search.
From there, you can see the daily deposits and when we put them in your bank account.
I'll also add this reference to help you check when QuickBooks deposits customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments.
If you have more questions, feel free to click the Reply button below. We'll get back to you as soon as we can. Take care!
