This is insane. I'm in the middle of managing a major production with crew travel to 9 cities, and every expense flows through our company Amex. I cannot even begin to explain the problem this "technical issue" is causing to us.
How on earth is a problem from 1/21 still continuing 10 days later -- and Intuit doesn't even bother to inform us, let alone provide service updates or, god forbid, an offer to refund our monthly fees until their product works as promised. I had to do a Google search to find out what's going on, which is unacceptable. I also note that Intuit had no problem charging its monthly fee to the same company Amex account I can no longer access through Quickbooks.
If this isn't fixed in 24 hours, I'm leaving Inuit for another service. Enough is enough.
