Banking

We'd want to make sure that you're able to see the details of the deposit, tlrod.

To do that, you will need to log in to the merchant account of the client to see who paid and other information relates to the deposit. I'd be glad to show you how: 

1. Go to Settings or Gear icon ⚙ and then Account and settings
2. Proceed to the Payments tab, then select Manage Account to open the Merchant Service Center. You can also directly sign in to the Merchant Center.
3. Click  Activity Reports, then select Transactions or Deposits.

I'd also like to share a couple more articles to add more guidance and references:

• Common Questions About Payments Deposits in QuickBooks Online
• Find Out When QuickBooks Payments Deposits Customer Payments

As always, you can reach out to us again or reply to me if you need anything else. We're always here to help with any QuickBooks-related inquiries.