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Banking
Hi, I have been having an issue linking Wells Fargo to a new client account... since June. My open case number is [removed]. I was told there is also an open investigation companywide. I have attached a copy of the error I am getting. This was a QBDT --> QBO conversion account. Client was able to connect bank account initially, but I had to disconnect to upload DT files. Since then it will not reconnect. I have also tried cancelling the connection on the bank's website to no avail. Doing a bankload is not a permanent solution for this client. I appreciate your guidance.