Hello there, @fishinswany.
Thanks for letting us know you have the same problem when downloading transactions from AMEX to QBO.
As mentioned by my colleagues above, there is currently an open investigation about the connection issue between your bank and QuickBooks.
At this time, we don't have a workaround for you to try. All customers having the same concern are advised to give our Customer Care Team a call to add their account to the list of affected users.
Please have our representative link your case number to INV-23837. An email notification will be sent to you once an update is received.
Here’s how to contact phone support:
1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
2. Choose your QuickBooks Product.
3. Select your QuickBooks version.
4. On the Contact Us page, click a topic.
5. Click on the Get Phone Number button to see the support number.
We appreciate your patience. Please let me know how it goes after contacting them. If you need anything else, leave a reply below. I’ll be here to help. Looking forward to hearing from you soon. Take care!
