Banking feature is my specialty, and I'll gladly show you the way, nctriangle.
I want to make sure that I'm able to get you both back to running your business. To help us resolve the problem, we can perform a manual refresh on your bank account. Here’s what you’ll need to do. You can manually update your bank account to help refresh your bank connection.
Here's how:
- Go to Banking at the left menu. This will open the Bank and Cards page.
- Select the account.
- Click Update.
Please see steps 2-4 in this article to continue the troubleshooting: What to do if you get a bank error or can't download transactions in QuickBooks Online.
Additionally, I've also included this article that'll help you manually import your bank transactions and keep your account balance and updated: Manually upload transactions into QuickBooks Online.
In case you'll need assistance in dealing with bank feeds, don't hesitate to get back on this thread. We're always here to help you.
