Hi, kiriss.
I appreciate you for sharing the screenshot of the error message you're getting. It's my priority to help you with importing your QBO file into QuickBooks Desktop (QBDT) successfully.
This error message QuickBooks is unable to verify the Financial Institution Information for this download is generally caused by invalid data processed or incorrect bank details when downloading a bank statement file. The downloaded file may be saved in a format that's not compatible with QuickBooks.
To isolate the issue, let's make sure to download your Web Connect file directly from your bank, not from inside QuickBooks.
- Sign in to your bank's website
- Find and download the Web Connect file (.qbo file).
- Open QuickBooks and your company file. Then follow the steps to import the .qbo file.
If the error continues, I recommend reaching out to your bank to check if there are any changes in your account settings when downloading transactions.
You can also follow the detailed guides from this link for additional troubleshooting steps: Fix Web Connect import errors.
For more tips about handling your banking transactions in QBDT, you can open this article: Download Bank Feed transactions in QuickBooks Desktop.
If you have any other QuickBooks or banking questions, please let me know by adding a comment below. I'm more than happy to help. Keep safe!
