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Banking
Thanks for the prompt reply, @Malpal01.
Based on the screenshot you've shared, you'll have to receive the payment and deposit it to the correct bank. This way, you can match the transactions.
Here's how:
- Go to the +New icon, then choose Received payments.
- Choose the customer, then the invoice.
- Complete the Payment date and method.
- Enter the exact amount.
- Click the Deposit to a drop-down arrow, then choose the right bank.
- Tap Save and close.
Please, click this link for more further information: Record and make bank deposits in QuickBooks Online.
Once done, you can now go back to the Banking tab and match the transaction again. Just follow the steps below:
- Go to the Banking menu.
- In the For Review tab, locate and click the transaction to match.
- Click the Match radio button or hit Find other records.
- Select Match.
Let me share this guide for the step-by-step process: Categorize and match online bank transactions in QuickBooks Online.
Let me also add this great resource that you can use for future reference. This provides complete information on reconciling your account accurately: Reconcile an account in QuickBooks Online.
If you still have questions about matching bank transactions, please reply in the comment section below. I'll be around for you. Take care.