Welcome to the Community, @Marty1720. I'd be happy to lend a hand with matching transactions.
To sort it out, unmatch the bank transaction from the banking page before reconciling.
If you're still unable to find the match, you have the option to Exclude the transactions instead of matching them. This will simply move the transactions out of the For Review tab, and won't impact your books since you've already recorded the payment.
Here's how:
- Go to Banking on the left navigation panel.
- Use the boxes on the left to select the deposits.
- Go to Batch Actions, and choose to Exclude Selected.
I'm including an article that provides the steps and includes a section on how it affects a reconcile: How To Exclude Expenses From Downloaded Bank Transactions. Once done, you can perform a manual match. Just make sure the date range is correct.
You can also use the Search field by entering a specific text such as the Name, part of the name, or an amount. Then verify if the total amount is the same. You can refer to this article for more information: Add and match downloaded banking transactions.
Additionally, if the transactions have already been matched or reconciled, they will be unable to match downloaded transactions. For an overview of matching transactions, please see the following article: Match and categorize your downloaded bank transactions.
That should do it. Let me know if you have additional questions about matching your payment transactions. I'm always here to help.
