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Banking
Greetings, @marcarchibald_01.
We appreciate your time to post. Let me help you with what to do about this issue you're experiencing with bank feeds.
Excluding duplicates should prevent the same transactions from showing up in your bank feeds. Since this isn't the case in your end, I recommend getting in touch with the bank's customer support. This way, they can dig deeper what's causing this and help you from there.
Please feel free to read these handy articles for your reference:
- Exclude a bank transaction you downloaded into QuickBooks Online
- Categorize and match online bank transactions in QuickBooks Online
You can also send us screenshots in case you're getting any error messages inside QuickBooks so we can check and help you fix it.
Just leave a reply below if you have further questions with QuickBooks and bank feeds. I'm still here to help you.