Good Morning,
We have one, $8 transaction that shows on our bank statement (cap one) and that we have recorded as an expense in QB online. The system is not importing that transaction from the bank so that we can match the bank record to the expense. We have already tried the following:
- Updating/synching (several times)
- Checking the categorized and excluded tabs (no expense of that amount)
- Confirming the dates and amounts match
- Checking the register (not already reconciled)
All other transactions for the month (June), imported correctly and are matched. I now have hours of time sucked into fixing an $8 transaction!!! Please help!
Thanks,
Trace
Whoops! Also, we have used this account with QB for several years so this isn't a new setup.
