SCOxford
Level 1

Banking

We had to get new credit card numbers recently after our cards were stolen, but it is also the same account so I followed your directions to update the account in quickbooks desktop. I think something went wrong because now when I go to the new card to reconcile the account it shows a zero balance, and if I try to reconcile the old account it only shows the future automatic payment that is scheduled. Should I have done something differently since it is a company account with two sub account cards? I haven't added the sub account card numbers or anything. I just followed your instructions. I don't remember how to add the sub account cards either. Can you please help me? Thank you.

 

Sarah