I have recently updated to Quick Books Premier 2021. When I tried to use Web Connect to download my bank transactions, Quick Books says I don't have a matching account. I have had my bank accounts set up for 9 years. I have no idea why now - after this update - QB won't recognize my bank accounts in my QB files. If I open a new account as prompted by the bank feed process, it opens a new check register with no history of transactions and a $0 balance. That is NOT what I want.
It is not a bank error. It is a QB error. My bank account are there just like they have always been, but QB won't recognize them.
Why is this happening?
