Thanks for joining us here in the Community, @CO CPA.
Let me provide additional insights about the browser that works best for online banking in QuickBooks Desktop.
QuickBooks recommends using Internet Explorer (IE) when downloading bank transactions from the bank to the system. It is also the default browser when accessing internet and other online services, LMT223.
For those users whose bank's website doesn't support IE, you have the option to bring the transactions manually. You can prepare a web connect (.QBO) file from your bank's website, then import the transactions to QBDT, so they become available in your bank feeds.
For your reference about importing your transactions, you can check this article: Import web connect (.qbo) files.
I'm also adding here a link that you can visit about how bank feeds work in QBDT: Download Bank Feed transactions in QuickBooks Desktop.
Leave a comment below if you have any other questions. I'm always here available to help. Have a good day!
