Hi there, Instafreshener.
I appreciate you for letting us know about your experience with the support. This is something Intuit doesn't want you to come across in your future interactions.
Also, there isn't a way to opt out of the Automatic Instant deposits feature in QuickBooks Online (QBO).
QBO has an instant deposit fee which is 1% of the total deposit amount. Learn more about this feature through this article: Get instant deposits in QuickBooks Online.
The availability of support depends on which type of subscription you're using. You can try contacting them at another time.
To get you to our Merchant Support, please go to this link. Then follow the steps under QuickBooks Online with Payments & Merchant Service Center.
Be sure to get back to me if you have other concerns. I'd be more than happy to assist you further. Wishing you well.
