Hi there, @newbie102.
I'm here to help get your bank feeds to work.
It's possible that the rules applied in each conditions field are inaccurate. You'll want to check your bank rules' conditions to make it work. You can read this article for more guidance: Set up bank rules to categorize online banking transactions in QuickBooks Online.
However, if the conditions are accurate, I highly suggest reaching out to our QuickBooks Support Team. This way, they can further investigate this matter and provide additional troubleshooting steps to get this fixed. They can also create an investigation ticket if other users are experiencing the same.
To reach them, you can follow the steps shared by my peer AileneA above. Or check out this link for another way of reaching out to our support team and its support hours.
Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Thanks for dropping by.
