@SabrinaS91: I've had zero success with getting my case resolved. I too have spent hours with Customer service by phone and the QB employees here. They are all trying but the issue is not knowing how to enter a rule, rather the technical bug that is not being addresses. Not worth the time on the phone.
They have been tweeking something in the bank feeds as my feeds reflect different data displayed while my rules have not changed. No responses to my case, nor any improvement in the ACH deposits. Frustrating that they absolutely have no contact or follow up on an open case. Too bad actually as we are trying to help them improve their product.
