Banking

Hi- 

I've done all of that. The issue is a glitch on Quickbooks' side. My bank is supported, and I had successfully downloaded transactions as recently as April 9, until I disconnected and tried to reconnect. My bank is not able to be chosen from the Bank Feeds Step 1 screen. It is a supported Financial Institution. I can still download my credit card from the same bank. Quickbooks needs to make my bank selectable on the Bank Feeds Step 1 screen. 

Try it yourself, and you will see the error: 

• Go into Quickbooks Desktop Pro 2021.
• Go to the Banking tab at the top of the screen. 
• Go to Bank Feeds
• Go to Set Up Bank Feeds for an Account
• The dialog box opens - Step 1 Find Your Bank. 
• This is the step where my bank (Suncoast Credit Union) is not selectable. 

To check that the bank is supported:

• Go to the Banking tab at the top of the screen. 
• Go to Bank Feeds
• Go to Participating Financial Institutions
• Suncoast Credit Union is listed as a supported Financial Institution for webconnect and direct connect.