Hi-
I have Desktop Pro 2021. I closed a bank account at Suncoast Credit Union, and as in the past, disabled bank feeds for the remaining accounts, and then went into the Bank Feeds screen to re-enable the remaining accounts. I've had to do this in the past as otherwise the remaining bank feeds don't work. Reconnecting has always worked. Not this time.
My bank is no longer a selectable option in Step 1 - Bank Feeds. And no way to enter it manually, and not found with any combo of its name. It IS listed as a supported Financial Institution for Webconnect and Direct Connect. Spent almost an hour with Tech Support yesterday afternoon, and was promised a same-day call-back by the next tier up in Tech Support. No callback, and no way to reach anyone today. Help!
