Hi there, MR88. Thanks for joining the thread.
To ensure that I'm on the same page, I'd like to verify if you've connected your PayPal bank via online banking aside from the PayPal app? Please know that these two are different. Any additional data would be greatly appreciated so I can provide you with the right information.
In the meantime, if you need some assistance with managing your account, you can visit the below articles:
Keep me posted so I can help you further. Take care always and have a great day.
