KennethA_
QuickBooks Team

Banking

Thank you for reaching out to us, @CDorsey.

 

I'll be glad to help you with your export concern.

 

 

I would just like to know when was the online subscription for one company canceled.

 

When you cancel your account, you'll have read-only access to your data for a year.

 

If you would like to talk to someone over the phone, you can contact QuickBooks Support.

 

Here's how: 

  1. Select Help inside QuickBooks Online.
  2. Click Contact Us.
  3. Provide your concern in the description field, then click Let's talk option.
  4. Choose either Start an email or Get a callback. 

You can also check the limitations when you convert for more information about export.

 

We're always here in the Community to help if you have other questions related to QuickBooks. Stay safe!