Banking

I'll walk you through updating this information in QuickBooks, @sbender.

You can correct the posting account of your payroll transaction from your Payroll Settings. Once you changed your direct deposit account, you'd need to wait for two banking days for the two test debits to verify the account.

Here's how:

1. Go to the Gear icon and select Payroll Settings.
2. Click Preferences.
3. Select Accounting Preferences.
4. In the Checking Account drop-down arrow, select the correct account.
   
5. Select Continue, then Done and Done.
    

You can read through this guide for more info: Payroll accounting preferences.

To correct the prior transactions, I recommend reaching out to our Payroll Support. They have the tools to check your payroll account in a secure environment and assist you in getting this resolved. 

Here's how to reach them:

1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
2. Select Talk to a Human.
3. Enter a short description of your concern and press Enter.
4. Click I still need a human.
5. Select Contact Us to connect with our live support.
6. Choose Get a callback.
   

To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. For more information, check out our support hours and types.  

I've added some articles for additional reference:

• Change your direct deposit bank account for QuickBooks Desktop Payroll

• Online Payroll – Direct Deposit FAQ

Touch base with me here if you need anything else. I’m always ready to help. Cheering you to continued success!