SabrinaS91
Level 1

Banking

Have you had any success with this?  My bank rules haven't been working for a few weeks now.  I have been back and forth with support, them prematurely closing my cases because they can't solve the issue.  I have followed all instructions by support from deleting the rules and re-adding, changing the bank accounts to all bank accounts, changing the conditions from all to any, selecting and de-selecting auto-add, clearing my cache, the list goes on.  They are rules that have worked in the past (since I started 12 months ago) but all of a sudden have stopped working.  It's happening across all my files with all different banking institutions.  If I create new rules with different conditions, they seem to work okay.  But I can't for the life of me work out why the rest won't work.