This has been an ongoing issue since December that has not been fixed. i have checks going back to November that aren't matching. In my case quickbooks is automatically adding a bank transaction for paychecks but the amount is different than the paycheck, different than the amount given in payroll, different than the amount pulled from my bank account. I can click on the incorrect amount bank transaction and it pulls up the paycheck/transaction detail and has the correct amount. the only place it is wrong is in the register, and i never added it to the register as it still shows Uncategorized in my bank feed.
I have called and called and chatted and spent over a dozen hours on the phone with low level support personnel and I've gotten no where. they say its handled by this super secretive programming group that they have no contact with. its been almost 2 months since I've reported this issue and ive gotten no updates no fixes. This has been preventing me from closing my books for 2020 and filing my business and personal taxes. i am super fed up and frustrated with the lack of communication and speediness of a fix. I will never recommend quickbooks to any other business owners EVER, as soon as this is fixed and i can close my books i will be cancelling all my intuit accounts and moving to other platforms. There is no reason i should be waiting months for such a high level issue such as multiple recurring payroll problems to be fixed, especially when it's preventing me from completing extremely important business tasks.
