Catherine_B
QuickBooks Team

Banking

Hello there, deanhowell.

 

I'd suggest performing the steps provided by my colleagues provided in refreshing your bank accounts. If you get the same thing, you can try checking your bank's website if there are alerts, updates, or notifications that need action. 

 

Meantime, you can manually import your transactions into the system. Aso, I'd recommend contacting our phone support team so they can investigate the issue further. I'll also be attaching articles that will help you in handling bank download transactions:

 

Let me know if you have other questions. Take care and have a great day!